Control access for employees and customers.
Be assured that your valuable business data is safe and under your control.
We take security in RanFab very seriously. That is why we have built in 5 levels of security access for your staff and one separated level for your customers. Depending on the level your staff member will get they will be restricted from deleting, printing or exporting data. In some cases financial data will simply not be visible to some levels of security.
The server version can be set up for SSL access further enhancing the security of information while in transit. All backups of system files and database are fully under your control, in fact it is entirely your responsibility to maintain a good backup and recovery strategy. We offer all the tools to achieve this but we do not interfere in any way with your database. The cloud version as well will have facilities by which you can remotely access the database and generate regular backups. This is valuable as RanFab holds data in a non proprietary mode using standard SQL methods.
What that means to you is that the data you generate in RanFab can be extracting easily to be either use or transfer to other packages that might utilise it. This is used when large data list need to be exported for sale and marketing tasks or complex reporting is needed.
The customer interface gives them access to the records that belong to them and limits access to a read only mode. This way they can check online the status of any job in any given order, a complete history of their dispatch slips with electronic proof of delivery and all their quotes and parts. Further more through the same interface they can contact you directly with a request for quotation.